Shipping, Return & Refund

ELIXIRS:

We’re excited for the Elixirs to reach you from our workshop in Bangalore, India. Please do keep the following in mind:

  1. Processing Time: Once your order is placed, please allow 7-10 business days for us to process and prepare your Spirā Elixir.

  2. Shipping Time: Shipping times vary based on your location and the shipping method selected during checkout. You will receive a tracking number to monitor your package's progress.

  3. Shipping Charges: Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.

  4. International Shipping: We currently do not offer shipping outside of India.

  5. Delivery Issues: In the unlikely event of delivery issues, please contact us within 10 days of the expected delivery date.

This item is made to order, please take note of the estimated shipping date.

Return Policy

We take pride in the quality of our Spirā Elixirs and strive to ensure your satisfaction. However, please note that we do not offer returns or exchanges on our elixirs. Due to the nature of the product and for hygiene reasons, all sales are final.

If you have any concerns about the quality or condition of your Spirā Elixir upon receiving, please contact our customer support team within 3 days of delivery. We will be happy to address any issues and provide assistance.

Refunds and Cancellation Policy

We take pride in the quality of our Spirā Elixirs and strive to ensure your satisfaction. However, please note that we do not offer returns or exchanges on our elixirs. Due to the nature of the product and for hygiene reasons, all sales are final.

If you have any concerns about the quality or condition of your Spirā Elixir upon receiving, please contact our customer support team within 10 days of delivery. We will be happy to address any issues and provide assistance.

Every piece of Spirā jewellery is handmade with lots of love, patience and care. However, please note that we do not offer refunds or exchanges. All sales are final.

JEWELLERY:

We’re excited for your jewellery to reach you from our workshop in Bangalore, India. Please do keep the following in mind:

  1. Processing Time: Once your order is placed, please allow 7-10 business days for us to pack and ship your jewellery.

  2. Shipping Time: Shipping times vary based on your location and the shipping method selected during checkout. You will receive a tracking number to monitor your package's progress.

  3. Shipping Charges: Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.

  4. International Shipping: We are currently not offering shipping outside of India.

  5. Delivery Issues: In the unlikely event of delivery issues, please contact us within 10 days of the expected delivery date.

  6. Gifting: If this is a gift and you would like to add a customised note of 2-3 lines, please email your message with the order number at Sharanya@spira.co.in.

Return Policy

Every piece of Spirā jewellery is handmade with lots of love, patience and care. However, please note that we do not offer returns or exchanges and all sales are final.

Refunds and Cancellation Policy

If there is any damage or issue about the quality or condition of your jewellery upon receiving, please contact our customer support team within 2 days of the delivery with a photograph of how you received it in the packaging. We will be happy to address any issues and provide assistance.