Common queries
Collapsible content
What materials are used in your jewellery?
We use pure 925 sterling silver and genuine, lab tested semi-precious crystals in our jewellery. Each piece is handcrafted consciously with care.
What are healing crystals?
Healing crystals are natural minerals with unique energies and properties. They are believed to have various metaphysical and healing benefits, such as promoting balance, clarity, and emotional well-being.
How do healing crystals work?
Healing crystals are thought to work by interacting with the body's energy field, or aura, to promote physical, emotional, and spiritual healing. Each crystal is associated with specific properties and intentions.
How do I choose the right crystal for me?
We offer information on the healing properties of each crystal in our product descriptions. We suggest that if you feel drawn to it- it's meant for you. If you want to get a customised jewellery, we will suggest a crystal based on your personal intentions and needs.
Are your crystals ethically sourced?
Yes, we are committed to ethical sourcing. We carefully select suppliers who adhere to ethical and sustainable practices.
Can I customize a piece of jewellery with a specific crystal?
Absolutely! We offer customization options. Contact our team to discuss your preferences and create a unique piece specifically made for you.
How do I care for my jewellery and crystals?
We provide care instructions with each purchase to help you maintain the beauty and energy of your jewellery and crystals.
Do you offer international shipping?
Not yet, we offer soon be offering worldwide shipping. Please check our shipping policy for details.
Can I return or exchange a product if I'm not satisfied?
We want you to be happy with your purchase. Check our return and exchange policy for information on our hassle-free process.
Are your jewellery pieces suitable for sensitive skin?
Being pure 925 sterling silver jewellery, it usually is hypoallergenic and safe for most skin types. However, if you have specific sensitivities, consult with a dermatologist before wearing.
Do you offer wholesale or bulk purchasing options?
We provide wholesale options for retailers and bulk purchasing for special occasions depending on the amount of time given for us to prepare as each piece is specially handcrafted. Contact us for more information.
How can I get in touch with your customer support team?
You can reach our friendly customer support team via email at sharanya@spira.co.in or through our contact form on the website.
Are your jewellery pieces limited edition or part of collections?
We offer a combination of both limited-edition pieces and different permanent collections. Explore our website to discover both.